What is mediation?
Mediation is a process in which an impartial person, a mediator, helps two or more people with a conflict to find a mutually accepted solution to their problem.
The disputants are responsible for the context and the content of the mediation. The mediator’s job is to “manage the process” by helping the parties come together to efficiently and effectively negotiate a solution.
In mediation, each party has the opportunity to explain what is important to them and the mediator helps the other party to listen and appreciate their side of the dispute.
The emphasis is on working towards an outcome that is acceptable to everyone.
Mediation allows the parties the flexibility to consider and implement a wide range of solutions.
The agreements reached at mediation tend to be more satisfactory than those imposed through litigated solutions because the parties themselves play such a pivotal role in the process.
Mediated disputes are often settled faster and at less cost then litigated solutions.
"The true spirit of conversation consists in building on another man's observation, not overturning it."
Robert Bulwer-Lytton
Robert Bulwer-Lytton
